Nero | Celia Robe Hook Nero

Fast Shipping and Professional Packaging

We have a range of shipping options due to our long-term relationship with UPS FedEx DHL. Our warehouse staff are expertly trained and will wrap your items according to our precise and exact specifications. Your goods will go through an exhaustive inspection and adequately secured before being shipped. Every day, we send thousands of packages to customers from all over the world. This shows our commitment to become the biggest online retailer in the world. The warehouses are located situated in Europe just as they are in USA.

Note: Orders containing more than one item will be assigned a different processing period for each item.

Before shipping, we will examine the items ordered carefully before shipping. The majority of orders today are shipped in 48 hours. The delivery time is estimated to be between 3 and 7 days.

Returns

The inventory is always changing, and is not completely managed by us because of the involvement of several parties including the factory and our warehouse. The actual inventory can change at any moment. Be aware that your order is out of stock once the order has been placed.

Our policy lasts for thirty days. We will not exchange or refund your order if it has been 30 days since you purchased it.

To be eligible for a return, your item must be in good condition and in the same state that you received it in. You must have the item in the original packaging.